Frequently Asked Questions By Customers Buying Gym Equipment
Yes, 95% of our products are commercial grade, designed for durability and safety in high-use settings like membership gym, boutique gyms, cooperate office gyms, school gyms, hospitality gyms, and more.
Quality is indicated on each product page as residential, commercial (light), or full commercial. Full commercial equipment will work in any gym environment including large membership gyms.
Unless labeled "Out of Stock" on our site, items are available. If your ordered product becomes unavailable long-term, we'll inform you promptly.
All items come with free shipping!
Only orders in Maryland are subject to sales tax. All other states are exempt.
Shipping times are on product pages. Typically, once the item is in transit, it will reach your local freight terminals in 3-7 business days. Next a delivery appointment will be set up with you. UPS/FedEx deliveries are faster.
We use UPS/FedEx for lighter items and LTL Freight for heavier ones. Most products arrive unassembled at the curbside.
We're based in Clarksburg, Maryland, but ship from multiple warehouses nationwide.
New customers can receive a 5% (exclusions apply) discount by signing up to our newsletter, or contact us for the best price on any product.
Yes, if the competitor sells the identical product with free shipping and direct from the manufacturer.
Products ship unassembled. For assembly quotes, contact us.
Choose Shop Pay or PayPal (Pay Later) for financing at checkout.
Check product pages or contact us for warranty details.
Note: For specific queries, check our website or contact customer support. We aim to provide quick and accurate answers.
Reach out via form, call, or email for further inquiries.